2-4 weeks

Product definition

We help businesses define an opportunity or product idea by understanding all factors that contribute to a problem-solution fit.

The output is a series of working documents encompassing wireframes, a prototype at different levels of fidelity, or a roadmap for future development.

User research

Who are the end customers, what are their behaviours, jobs, pain points and opportunities for delight?

Business research

Who are direct competitors, what are they doing and how can we differentiate or improve?

Market research

Which is the best business model to deliver value both to customers and to the business?

4-8 weeks

Lean MVP

We use Agile methodology and lean principles to turn the plan into the product, then release it into the market.

The quicker your minimum viable product hits the stores, the quicker you can start learning, and find your product-market fit.

Team

Multidisciplinary team that can jointly tackle features from user insight, to design, to code

User-centred

Working with our clients to prioritise the backlog sprint by sprint, with clear value-creation goals

‍Value creation

We develop iteratively, with regular user testing, so that feedback is reflected in our backlog

6-12 weeks

Launch and Support

Launching a product is only the beginning. Keeping it useful and keeping it current requires incremental improvements, building on each new release.

We keep an ear to the ground and monitor customer feedback and analytics, so that your product can hit business model fit.

Analytics

We put in place and monitor analytics to gather quantitative data based on user behaviour and feedback

ROI

We fine-tune growth through virality and multi-channel marketing strategies

Growth

We aim to find the revenue model where value creation happens both for the customer, and the business.

6-12 weeks

Redesign and improve

Sometimes you have the right product, but your customers have fallen out of love. Perhaps you need a fresh perspective to retune and relaunch, or perhaps you want to change your offer.

Insights

We help you gather and analyse new consumer insights, conquer new territories or expand your offer.

Relaunch

We will prioritise what brings the most value and renders your product indispensable.

Value

We bring a keen eye to design and art direction, and we condense the zeitgeist into a punchy new design to go with your new features.

Building blocks

The key skills that we bring to the game

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Product strategy

We help you ask the right questions to understand your customers, explore the marketplace, find your product market fit, and launch a successful product.

We prototype, test, iterate (rinse and repeat). We help you release early, learn early, and improve incrementally to succeed.

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UX design

We place ourselves firmly on the shoes of the user, and we research, consult and test from the word go. Our focus is to understand your customer, their jobs, needs and pain-points,  and to deliver value.

We follow a Design Thinking process, focused on problem solving through iteration and incremental learning.

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UI & Identity

Design needs to make an impression, communicate the product, be fit for all devices and stand out, whatever the touchpoint. The challenge is to convey a brand consistently across all channels.

Our aim is to let your brand and values permeate every touchpoint of your product or service, while designing functional and beautiful interfaces.

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Digital content

Digital content

It looks great, and the technology is great - but does your product inform, entertain or enlighten as intended? Understanding content allows us to interpret and present it in the best possible way, making it truly interactive and engaging.

Be it learning, historical data, navigating maps or communicating business, we direct and coordinate content production in different formats: from copy to Illustration, picture research, video, and sound design.

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Software engineering

We are specialists in React, React Native and Unity, so that we can deliver a seamless and engaging experience no matter what touchpoint.

We will investigate interfacing with APIs that help your product expand in different media and platforms. We have our library of software, which can help make your development cost effective, and to quickly release a Minimum Viable Product.

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Product support

We help you navigate the inner workings of the app stores to achieve maximum visibility, then monitor user behaviour after launch.

We use analytics to track and respond to our users: how they navigate and interact, drop-off points, features they love and those they'd love to have. We use these insights to help you constantly inform the roadmap for future product development.